Privacy Policy

Introduction

West End Rehab and Physical Therapy is run by its owner Kevin Cheyne.

Your privacy is important to us, and in this statement, we explain what personal information we collect from you and how we use it. We encourage you to read this statement and contact us if you have any questions regarding the information we hold about you.

The following statement is divided between our different relationships with people engaging with West End Rehab and Physical Therapy. If you are unsure which category you fall into, you can contact us to find out.

General Information

Sharing your data:

Under no circumstances is your data ever sold or rented to a third party.

We may share your data in the following circumstances: to third parties if we believe that disclosure is advisable or necessary to comply with the law or to protect the rights, property or safety of myself or others.

Access to your data:

You have the right to request a copy of the information we hold about you. Please contact us if you would like a copy of the personal information we hold. You can contact us to request the information we hold be destroyed.

Non-Customer Enquiries

What data we collect and where is kept:

We collect your name and email address when you contact us via the contact form on our website. This information is held within Squarespace and Google Drive.

Why we need it and how we use it:

We need to know this basic personal information to contact you regarding your enquiry.

Unless you have opted into those, you will not be added to any other marketing lists. If you are also an email subscriber, please see the Email Subscriber section below to see how your information is used in that context.

How long we keep it:

Your information will be kept until you notify us otherwise, and you can contact us if you want your data to be deleted.

Email Subscribers

What data we collect, and where it’s kept:

We collect your name and email address when you opt into our email list. This data is held in Google Drive.

Why we need it and how we use it:

We use this information to stay connected with you. We will send you occasional emails to inform you about new resources, services and offerings. 

How long we keep it:

Your information will be kept until you notify us otherwise, and you can contact us if you want your data to be deleted.

Site Users

What data we collect and where it’s kept:

We may collect your IP address and information regarding your location and pages accessed. This data is collected and stored in Google Analytics and Squarespace.

Why we need it and how we use it:

This allows us to analyze web traffic. This analysis is about general trends rather than you as an individual.

How long we keep it:

Your information will be kept until you notify us otherwise, and you can contact us if you want your data to be deleted.

Cookies

We use standard technology called "cookies" on our site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of our website may not function properly if you do so.

Policy Amendments

We may update this privacy policy from time to time by posting a new version on our website. We may also notify you of changes to our privacy policy by email if you have elected to receive these.